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Privacy Policy
Effective Date: 1 November 2024
Introduction
Welcome to Diagnohab Malaysia Sdn Bhd (“we”, “our”, or “us”). We are committed to protecting your personal data and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or use our services in accordance with the Personal Data Protection Act 2010 of Malaysia.
1. Collection of Personal Data
We may collect and process the following personal data:
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Name
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Contact information, including email address, phone number, and mailing address
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Identity documentation (e.g., MyKad or Passport)
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Payment information
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Demographic information such as gender, preferences, and interests
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Information relevant to customer surveys, feedback, or promotional offers
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Any other personal data provided by you voluntarily via forms or communications with us
2. Purpose of Collecting Personal Data
We may use the personal data collected for one or more of the following purposes:
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To process your orders or provide the services requested
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To communicate with you about our services, products, promotions, or updates
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To manage and improve our website and services
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To personalize your experience and respond to your requests or inquiries
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To comply with legal obligations and to resolve disputes or enforce our agreements
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To conduct marketing, research, and promotional activities
3. Disclosure of Personal Data
We may share your personal data with the following parties:
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Our affiliates, business partners, and service providers who assist in the operation of our business and services
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Regulatory authorities, if required to comply with applicable laws and regulations
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Third parties in connection with a corporate transaction, such as a merger, sale, or reorganization
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Any other parties with your consent or as required by law
4. Data Security
We are committed to ensuring that your personal data is secure. We take appropriate technical and organizational measures to prevent unauthorized access, disclosure, or alteration of your personal information. However, while we strive to protect your personal data, we cannot guarantee absolute security.
5. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, your personal data will be securely deleted or anonymized.
6. Access and Correction of Personal Data
Under the PDPA, you have the right to:
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Request access to your personal data
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Request correction of any inaccurate or incomplete data
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Withdraw your consent to the use of your personal data for specific purposes
If you wish to exercise these rights, please contact us at the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. A cookie is a small file placed on your computer's hard drive. It helps us analyze web traffic and customize our site to meet your preferences. You can choose to accept or decline cookies via your browser settings. Please note that declining cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend that you review the privacy policies of such third parties before providing any personal data.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us at:
Diagnohab Malaysia Sdn Bhd
Address: A-04-03A, Tamarind Square, Persiaran Multimedia, 63000 Cyberjaya, Selangor, Malaysia.
Email: ask@diagnohab.com